What is REYNOLDS TELEPHONE SERVICE (ALSO CALLED REYNOLDS DIGITAL VOICE LINE)?
Our Telephone Service is VoIP (Voice over Internet Protocol) service. This technology converts the voice signal into a digital IP packet and then travels through your high-speed Internet connection. When the digital IP packet arrives at the destination (the person you are calling), it has been converted back into a voice signal. This allows you to call anyone; regardless if they have VoIP service or traditional phone service.
Why should you be interested in Reynolds Digital Telephone and VoIP technology?
Since VOIP Telephone relies upon the low cost of Internet communications, Reynolds Cable is able to offer this service at one low, flat monthly rate. With Our Digital Telephone you can call whomever, whenever, wherever (in the U.S.& Canada, International rates apply everywhere else) for one low, flat monthly price. Also, bundle Our Telephone with other Reynolds Cable services and save even more.
Does Reynolds Telephone have the same calling features as traditional phone service?
Yes and more. Reynolds Digital Telephone offers Caller ID, Call Waiting, Voice Mail and more.
Big Savings!
By subscribing to Reynolds Digital Telephone you can save up to $720 a year on phone service alone and save up to $960 a year when you bundle Our Digital Telephone with our other Services.
One Company, One Bill, Big Savings, No Hassles...
Digital Telephone Frequently Asked Questions
What is Reynolds Voice Line?
Reynolds Voice Line is our Telephone Service. It is a Voice over Internet Protocol, VoIP, service. Reynolds offers the standard calling features and the service quality that you expect from your phone service provider. Calling Features Offered (feature availability due to level of service): Caller ID, Call Waiting, Voice Mail, Call Forwarding, Call ID Blocking, 3-Way Calling and Anonymous Call Rejection.
What is VoIP?
VoIP is Voice over Internet Protocol.
Will I need to purchase a special phone?
No, all standard touch-tone phones, wall mounted, portable and cordless phones will work with Reynolds Phone Service.
Will I need special equipment?
You will need an ATA or an EMTA (Embedded Media Terminal Adapter). We will set you up with the equipment you need.
How do I place a call?
Just pick up your phone and dial the 10-digit number for both local and long distance calls; like you do when you dial to make a call from a cell phone. For International calls, you will need to dial the international code.
Can I use my computer and my phone at the same time?
Yes. With Reynolds quality of service, your phone conversation is provisioned with a dedicated amount of bandwidth so that your phone conversation will not be interrupted and you will still maintain Internet connectivity on your computer.
Do I need to subscribe to other Reynolds Cable services in order to subscribe to Reynolds Voice service?
No. However, if you are a subscriber to other Reynolds Cable Services (Reynolds Cable TV service and/or High-Speed Internet service) you will receive a considerable discount on your Reynolds Telephone Service.
Will Reynolds Telephone replace my current local and long distance phone service provider?
Yes. The Reynolds Telephone 500 plan gives you 500 minutes of local and long distance calls, made to anywhere in the U.S & Canada., per month. The Reynolds Unlimited plan gives you unlimited local and long distance calls, made anywhere in the U.S.& Canada per month. You will also be able to make International calls. International call rates will apply.
Can I keep my current phone number?*
Yes. You can keep your current phone number. In some cases there may be a delay in being able to transfer your number. In those cases, We will supply you with a temporary number until yours is able to be transferred.
Can I have more than one phone number?*
Yes. Reynolds Digital Voice allows for multiple phone numbers to ring to the same phone. For example, if you live in Georgia but your family lives in North Carolina, you can get a local number for North Carolina and a local number for Georgia. This will enable your family to call you without long distance charges. You can add one of these "Virtual" numbers for only $5.00 a month. With a virtual # - you still only have one Phone line. Both numbers simply ring in on the same phone port. So, you cant be on both numbers at the same time.
To get two separate phone lines the purchase of a second phone package. is required. Although you still only need the one ATA or EMTA.
Will my new Reynolds Telephone service have 911 capabilities?
Yes. It should work pretty much the same way as a traditional phone service. Click Here for More Information